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| We bought a new Chrysler 300 last year from Town & Country. This was the easiest car purchase that we have ever done. They were fair with the price and also with our trade in. We totally recommend them to anyone in the market for a car.
- debbie m. 12/18/08
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| Just a note to commend your dealership and Antonio James. I purchased a new Wrangler last Sunday and can easily say that my experience with T&C and Antonio were by far the best car shopping I've ever had. Antonio is a rare find. He has the ability to read people and apply just the right amount sales skill to make a person feel comfortable and informed. I'm not a fan of buying cars, and this was easy by any other standards.
Keep up the great work and please extend my appreciation to Antonio.
- Randy D. 5/1/2009 |
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| I purchased a 2008 PT Cruiser last night at your dealership and wanted to write a note to you about my experience. My initial contact was through the internet and I found a car that looked just like what I needed at a very good price. When I submitted my request for more information, Antonio James responded within minutes. He provided me with exactly what I needed to show my husband (the vehicle link and carfax report) and we decided to come in to see the car.
When I called him for an appointment, Antonio was very helpful and explained exactly what I needed to bring with me in the event we decided to close the deal. His demeanor on the phone really sold me on the dealership - I'd been looking for a couple of days and discarded a few possibilities because of the treatment I received over the phone.
When we came in Antonio was very friendly and helpful. In past purchases I've told what I intended to pay and was treated like a lowball of some kind. Antonio was respectful enough to accept that I meant what I said. I can't tell you how refreshing that was. We quickly made our decision and were passed on to Mo Dem for paperwork. We enjoyed his sense of humor. I was grateful that both gentlemen talked to me rather than only addressing my husband as I've experienced in past purchases.
I've made several auto purchases over the 30 years I've owned cars and this was the most fun of any I've ever experienced. I didn't just Drive Home Happy - I drove home singing to the very nice sound system in my beautiful car.
Antonio and Mo are excellent representatives for Town & Country. I look forward to telling our friends about the experience.
- Laura C. 1/29/2009 |
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| Antonio was great. We have only positive experience with your organization and have purchased one new and one used vehicle from you folks.
- Jeff L. 8/22/08
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| I came into your dealership on Easter Sunday and purchased a 2006 Grand Cherokee Laredo from Antonio.
He was very helpful and the process was painless.
I received a fair value for my car and am extremely satisfied about the experience.
Mo helped me with my paperwork and was very courteous and helpful and expedited the transaction.
Hopefully, I'll have an opportunity to refer others to your establishment.
PS: The pop machine screwed me out of $2.50 worth of Diet Pepsi. You can keep it. I saved some money on my trade-in!
- Brian S. 4/10/2007 |
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| So many thanks to you. We really appreciate all you have done for us and for making this purchase a positive one. We are really enjoying it and are getting many compliments from family and friends! Love that new car smell too!
-Tracy F. 2/25/2007 |
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| I was very impressed with all your sheets of information you shared. It made everything very easy to understand. When I am ready for a new car, I will be calling you :) Thanks again.
- Lindybeth W. 6/10/2009 |
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| Pete Surby, an Asst Service Mgr, is one of the most honest, upfront people I've ever dealt with at a dealership. There were no hidden fees or "surprises"! I will bring my van to Pete for servicing until he retires!! He is one of the rare ones. You need to keep him close, he represents your dealership quality of service at the highest level.
- Mark S. 5/22/2009 |
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| Lance Newton, my red team service advisor, explained the "auto" window lever to me. I did not know there was a first and second "location"; the second location being the one which is "auto". He is always friendly, helpful and takes the time to explain things most of us women don't know about an automobile. We have always been pleased with Town & Country. As a result of that, three of more of our automobiles have been purchased there.
- Candy B. 5/30/2009 |
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| Pete does a great job of communicating with customers. I enjoy our relationship.
- Pamela D. 4/23/2009 |
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| Lance, my service advisor, should be recognized for his great customer service - he is patient, informative, without being patronizing - Wonderful!
- Mary N. 4/30/2009 |
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| Just keep the same great staff!
- Pat S. 4/21/2009 |
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| You have a great team at T&C; personable, customer oriented and knowledgable.
- Joe T. 4/20/2009 |
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| I am completely satisifed. Sara Golden and your technicians make it a pleasure for me to have my car serviced at your facility.
- John B. 2/28/2009 |
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| Sara, my advisor, and Jessica, the cashier, are so wonderful and have been so good about establishing a client relationship. I don't want to go anywhere else. The keep me coming back everytime.
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| gus, who was the sales guy for my car was a real cool person . and i really liked the guy in finance, he was so funny, i had a good time even if it means more money being lost. it was a lot of fun doing buisness with you and we will be back. thanks. - leslie b 6/19/2009 |
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| This is my 2nd purchase at T&C Jeep. Both times have been very positive and I am extremely satisfied with my new car! John King was my sales associate 4 years ago and again this time around. He is great to work with and I have already given his business card out to a few business associates. Momo Dem was the Business Manager I worked with. It was a pleasure working with Mo as he took time to answer my many questions. He demonstrated patience and was very professional throughout my entire transaction. Will I return to T&C Jeep?... Absolutely! - Lynn S. 6/19/2009 |
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| You're doing a great job! You have a comfortable waiting area and free shuttle. Your professional service staff and high quality work keeps me coming back all the way from Vancouver!
- Tifani R. 6/16/2009 |
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| Sara Golden is a wonderful, competent employee. She is a very important asset to your company.
- Patricia S. 6/18/09 |
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| Sara (Service Advisor) was so much help. You need more people like her.
-Abel H. 7/8/09 |
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| I really like this dealerships. I have purchased three cars from you all - Love Jeeps!
-Marce V. 7/19/09 |
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| We drive from the Beaverton area to your dealership because of the great service we receive from Pete and the rest of the T&C staff. -Nick & Jessica S. 8/20/09 |
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| We really appreciate the good service and friendly people. Our Service Advisor, Sara Golden, does an excellent job! Thanks! -Joe Y. 7/24/09 |
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| Sara & Eric are two great employee's. I was extremely pleased with the service. I want to thank Sara for her follow up to get my Jeep fixed. I really want to thank Eric for his tenacity, follow through and industry knowledge for fixing the problem. I really appreciate the help! -Donald S. 8/10/09 |
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| I drive 20 miles each way for service despite dealer within 5 miles. Super service! -Tibor L. 9/27/09 |
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| The service was friendly, fast and very good! Lance is great! -Jan K. 7/27/09 |
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| Pete Scurby is a super Service Advisor. When able to, we to buy a new Aspen. -Roger K. 8/3/09 |
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